Terms and Conditions
Last Updated: 10/15/2026
Welcome to Borrowed Guardian LLC. These Terms & Conditions govern your access to and use of our website, including its content, information, and links to contact, consultation request, and scheduling services.
In these Terms & Conditions, "Borrowed Guardian," "we," "our," and "us" refer to Borrowed Guardian LLC. "You" and "your" refer to visitors using this website.
By accessing or using this website, you agree to these Terms & Conditions and acknowledge our Privacy Policy. If you do not agree, please discontinue use of the website.
1. Website Purpose
Borrowed Guardian provides independent nurse patient advocacy services, including healthcare navigation, appointment support, patient education, communication assistance, and care coordination.
This website provides general information about our business, services, and ways to contact us.
Website content is intended for general informational purposes and does not establish a professional service relationship.
2. Medical Information Disclaimer
Information provided on this website is not intended to replace individualized medical advice, diagnosis, treatment, or care from your licensed healthcare providers.
Borrowed Guardian's independent nurse advocacy services are designed to complement existing healthcare relationships by supporting patient education, communication, healthcare navigation, and care coordination.
We do not replace your physician or other treating healthcare professionals.
Specific services, responsibilities, and professional boundaries will be established through applicable client agreements and authorizations.
3. No Emergency Services
Borrowed Guardian does not provide emergency medical services through this website.
Do not use website forms, email, or general contact methods to report medical emergencies or urgent symptoms.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
4. Consultation Requests and Service Availability
Submitting a consultation request, contacting Borrowed Guardian, or participating in an introductory consultation does not establish a nurse-client relationship or guarantee the provision of services.
Consultation requests and appointment scheduling may be managed through a third-party platform with its own terms, privacy practices, and security measures.
A complimentary consultation provides an opportunity to discuss your needs, learn about our services, and determine whether Borrowed Guardian may be an appropriate fit.
Acceptance as a client is subject to service availability, the nature of the requested support, applicable professional requirements, and completion of any required onboarding documentation.
We may decline requests for services that fall outside our professional scope, availability, or operational capabilities, consistent with applicable law.
5. Separate Client Service Agreements
Nurse patient advocacy services are governed by separate client agreements, consent forms, authorizations, and applicable professional requirements.
These documents may address:
Services and professional responsibilities
Client and family participation
Communication and confidentiality
Fees and payment terms
Scheduling and cancellations
Required authorizations
Service limitations
Termination of services
If a separate signed client agreement conflicts with these general website Terms & Conditions, the applicable client agreement will control for that service relationship, subject to applicable law.
6. Website Information and Accuracy
We make reasonable efforts to keep website information accurate and current.
However, we cannot guarantee that all service descriptions, pricing, availability, or other information will always be complete, accurate, or free from errors.
We may update website content, modify service descriptions, correct errors, or change availability as necessary.
Information provided during a consultation or through a separate client agreement will clarify the terms applicable to any services offered.
7. Acceptable Website Use
You may use this website for lawful, personal, and informational purposes.
You agree not to:
Use the website for unlawful, fraudulent, or harmful activities
Attempt to gain unauthorized access to the website or its systems
Interfere with website security or normal operations
Introduce viruses, malicious code, or other harmful technology
Copy, reproduce, or commercially exploit website content without permission
Misrepresent your identity or affiliation with another person or organization
Use the website in a way that violates another person's rights
We may restrict access to the website when reasonably necessary to address misuse or security concerns.
8. Third-Party Websites and Services
Our website may contain links to or integrations with third-party scheduling, intake, communication, and other online services. These services may be used to request consultations, schedule appointments, complete onboarding documents, or communicate with Borrowed Guardian.
These links are provided for convenience or informational purposes.
Borrowed Guardian does not own or control these third-party services and is not responsible for their content, availability, security, or privacy practices.
Your use of third-party services is subject to their applicable terms and privacy policies.
A link to an external website does not necessarily indicate endorsement or affiliation.
9. Intellectual Property
Unless otherwise indicated, website content, branding, text, graphics, photographs, logos, and other original materials are owned by Borrowed Guardian LLC or used with appropriate permission.
These materials may be protected by copyright, trademark, and other intellectual property laws.
You may view publicly available content for personal, noncommercial informational purposes.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit website materials without prior written permission, except as otherwise permitted by law.
10. Website Availability
We strive to maintain an accessible and functional website but cannot guarantee uninterrupted availability or error-free operation.
Website features may be modified, suspended, or discontinued as necessary.
We are not responsible for interruptions or technical issues caused by third-party hosting providers, internet services, or circumstances beyond our reasonable control, except where liability cannot legally be excluded.
11. Disclaimer of Warranties
To the fullest extent permitted by applicable law, this website and its publicly available content are provided on an "as is" and "as available" basis.
We do not guarantee that the website will be uninterrupted, error-free, completely secure, or free from harmful technical components.
Nothing in this section limits professional obligations, consumer protections, or other rights that cannot legally be waived.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Borrowed Guardian LLC will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of, or inability to use, this website or reliance on its general informational content.
This provision is intended to address general website use and does not replace or modify the terms governing separately contracted nurse patient advocacy services.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including applicable professional responsibilities.
13. Privacy
Our collection, use, and handling of personal information through this website and related online services are described in our Privacy Policy.
Please do not submit medical records, diagnoses, treatment details, or other sensitive health information through general email, standard text messages, or other non-secure contact methods.
When sensitive health information is needed for consultation, onboarding, or client services, Borrowed Guardian will provide instructions for using its designated communication or intake system.
Additional privacy practices, consent requirements, and authorizations may apply to formal client services.
14. Governing Law
These Terms & Conditions are intended to be governed by the laws of the State of Minnesota and applicable federal law, subject to any mandatory legal requirements.
15. Severability
If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by applicable law.
16. No Waiver
Our failure to enforce any provision of these Terms & Conditions does not waive our right to enforce that provision later.
17. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes to our website, services, technology, business practices, or legal obligations.
Updated terms will be posted on this page with a revised effective date.
Changes to these website terms do not automatically modify separately signed client service agreements.
18. Contact Information
For questions about these Terms & Conditions, please contact:
Borrowed Guardian LLC
Email: info@borrowedguardian.com
Serving the Minneapolis–St. Paul metropolitan area, Minnesota.