For Healthcare Professionals
Supporting Your Patients Beyond the Appointment
At Borrowed Guardian, we believe patients and families benefit when they feel informed, supported, and confident navigating their healthcare journey.
We provide independent nurse patient advocacy services throughout the Twin Cities, helping individuals and families better understand their care, communicate with healthcare providers, and navigate complex healthcare decisions.
Our role is to complement the work of healthcare professionals by offering additional guidance, education, and coordination outside of traditional clinical settings.
Together, we can help patients feel more supported every step of the way.
How We Support Your Patients
Healthcare professionals work hard to provide quality care, but patients and families often need additional time, guidance, and support to understand their options and manage the details of their care. Borrowed Guardian helps bridge that gap by providing personalized, one-on-one advocacy tailored to each patient's needs.
Our services may include:
Appointment Preparation & Accompaniment: Helping patients prepare questions, understand discussions, and follow up on important information.
Care Coordination & Communication: Supporting communication between patients, families, providers, and care teams.
Patient Education & Healthcare Navigation: Helping individuals better understand medical information, care recommendations, and available resources.
Transitions in Care: Assisting patients and families as they navigate hospital discharges, changes in care settings, or evolving healthcare needs.
Family & Caregiver Support: Providing guidance and education to help loved ones feel informed and involved in care decisions.
End-of-Life Advocacy & Support: Helping patients and families navigate difficult conversations, understand available care options, and coordinate with their healthcare teams.
When to Consider a Referral
A referral to Borrowed Guardian may be helpful when a patient:
Feels overwhelmed by a new diagnosis or complex medical information.
Has difficulty keeping track of multiple appointments, specialists, or care recommendations.
Needs additional support preparing for or following up after medical appointments.
Is navigating a hospital discharge or transition between care settings.
Has family members who live far away or need additional guidance.
Would benefit from help understanding options and communicating questions or concerns to their care team.
Our goal is to help patients and families feel more prepared, informed, and supported throughout their care experience.
Our Role in the Healthcare Team
Borrowed Guardian works alongside healthcare professionals while maintaining a clear, independent role focused on the patient's needs, preferences, and goals.
We support patient understanding, communication, and care coordination, but do not replace the responsibilities of physicians, nurses, social workers, case managers, or other members of the clinical team.
Borrowed Guardian does not provide direct medical treatment, replace hospice services, or automatically serve as a patient's legally designated healthcare agent or proxy.
We respect the expertise of each patient's healthcare team and believe clear communication and mutual understanding contribute to a more supportive care experience.
Connect With Borrowed Guardian
Whether you're a physician, nurse, social worker, discharge planner, care coordinator, or other healthcare professional, we'd welcome the opportunity to connect.
If you work with patients or families who could benefit from additional advocacy, education, or healthcare navigation support, we'd be happy to share more about our services and discuss whether Borrowed Guardian may be a good fit.
Please do not include sensitive patient or medical information in a general email inquiry.