Privacy policy
Last Updated: 10/15/2026
Borrowed Guardian LLC ("Borrowed Guardian," "we," "our," or "us") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, contact us, or use services linked through our website, including consultation requests and scheduling. It also explains how that information may be used, shared, and protected.
1. Information We Collect
When you contact us or use services linked through our website, we may collect information you voluntarily provide, including:
Your name
Email address
Phone number
Preferred contact method
Information provided through consultation requests, scheduling services, or other communication
Our website and its service providers may also automatically collect certain technical information, including:
IP address
Browser and device information
Operating system
Pages visited
Referring websites
Approximate geographic location
General website usage information
This information may help us maintain website functionality, understand visitor activity, and improve the website experience.
2. How We Use Your Information
Information collected through our website may be used to:
Respond to questions and consultation requests
Contact you regarding your inquiry
Provide information about our services
Schedule consultations and manage communications
Maintain and improve our website
Support website security and functionality
Maintain appropriate business records
Comply with applicable legal obligations
General website contact methods are not intended for submitting medical histories, clinical records, or other sensitive health information.
3. Consultation Requests and Health Information
Consultation requests and appointment scheduling may be handled through designated third-party services rather than standard website forms.
You may contact Borrowed Guardian by phone, text, or email for general inquiries. Please do not send diagnoses, medical records, treatment details, or other sensitive health information through regular email or standard text messages.
When sensitive health information is needed, Borrowed Guardian will provide instructions for using its designated secure communication or intake system.
If you become a client, additional privacy practices, consent requirements, and authorizations may apply and will be addressed separately during onboarding.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand website traffic, and improve the visitor experience.
Cookies are small data files stored on your device when you visit a website. Some cookies are necessary for the website to function properly, while others may help measure website performance or remember visitor preferences.
Where available, you may use our website's cookie banner or preference settings to manage nonessential cookies.
You may also control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Third-Party Services
Our website is hosted by Squarespace, which may collect and process certain visitor information to provide website hosting, security, analytics, and related functionality.
We may also use third-party services to manage consultation requests, appointment scheduling, client intake, communications, and other business operations.
These services may collect or process information according to their respective roles, agreements, and applicable privacy practices.
Our website may contain links to external websites or platforms. We encourage you to review their privacy policies before providing personal information.
6. Information Sharing
We do not sell personal information for money.
We may share information with service providers that assist with website hosting, consultation requests, scheduling, client intake, communications, and other business operations, as reasonably necessary to provide those services.
We may also disclose information when required by applicable law, regulation, court order, or other legal process.
Information collected through our website and related services is not shared with third parties for purposes unrelated to our operations except as otherwise disclosed or permitted by applicable law.
7. Data Security and Retention
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed completely secure.
We retain information for as long as reasonably necessary to respond to inquiries, maintain business records, fulfill operational needs, or comply with applicable legal and regulatory requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably needed, it may be deleted, anonymized, or securely disposed of, as appropriate.
8. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access, correction, or deletion.
These rights may be subject to legal exceptions or recordkeeping requirements.
To submit a privacy-related request, please email info@borrowedguardian.com with the subject line Privacy Request.
We may need to verify your identity before responding to certain requests.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal obligations.
Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
Borrowed Guardian LLC
Email: info@borrowedguardian.com
Serving the Minneapolis–St. Paul metropolitan area, Minnesota.